Privacy Policy

3K HOME WAREHOUSE HA NOI knows that you care so much how your personal information providec to us is used and it may be confidential? Khosangohanoi.com appreciates your trust, and we commit that we will use it so carefully and sensibly. We ceaselessly improve service quality to bring the exciting ecperiences to customer shopping on our website. Khosangohanoi.com

1. Collecting customer information
In order to use the services of Khosangohanoi.com, customer has to have an account on our website and provides some information such as email, full name, phone number, address and some other information. The registering procedure helps us to identify right payment and delivery. You maybe do not provide your information; however, you may not take advantage of the utilities that Khosangohanoi.com supplies. 
We also keep any information you provided as archives on Khosangohanoi.com. Those information will be used for feedback purpose customer requirements, helps us to bring sensible suggestion for each customer shopping at Khosangohanoi.com, and contact you when necessary.

Besides, transaction information including: your buying history, value of transaction, delivery and payment method are also kept on Khosangohanoi.com in order to solve if any problem may arise later.

2. Using information

The purpose of gathering information is to build the website Khosangohanoi.com becomes an e-commerce to bring many benefits to our customer. The information will be used for following activities:
  • Sending newsletters to launch our new products and promotion programs to customer.
  • Supplying some utilities, services supporting customer.
  • Improving service quality.
  • Solving araising problem deal with using website.
  • Preventing violations of the law.

3. Sharing information

Khosangohanoi.com knows that customer information is a very important part of our business, and it will not be sold or exchanged for any other third parties. We will not share customer information unless following special cases:

_ To protect Khosangohanoi.com and other parties: We only show the account information and other personal information when making sure that showing those information is in accordance to the law in order to protect the intersts, property,  of users, Khosangohanoi.com and others parties. 
_ Follow the legislative requirement from government agency.Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information. Ex: fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance, and providing customer service. 
_ In other cases, we will have the specific announcement with consent of customer. For example, the promotions in collaboration with partners of Khosangohanoi.com, providing necessary information for shipping agency.

The sharing information certainly does not include selling, renting, sharing leading to reveal customer's personal information for comercial purpose  disclosing personally identifiable information from customers for commercial purposes.

4. Information security
Khosangohanoi.com uses SSL (Secure Sockets Layer) software to protect customer information during transmitting data progress by encrypting the information customer inputs. 

An important thing for customer is to against unauthorized access to your password and to your computer. Be sure to sign off when finished purchasing at Khosangohanoi.com using a shared computer
We notice that we are concerned about  the right of customers  in protecting personal information. If your questions are not answered online, please contact us by email or phone:

Tel: 091 8888 601
 
Notice: Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. Khosangohanoi.com does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.

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